Terms of Service

Terms of Service

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Agreement

These Terms of Service (“Terms”) govern your access and use of Certain AI Ltd’s software and services (“the Service”). By using the Service, you agree to these Terms.

Service Description

Certain AI provides AI-powered tools that analyse sales communications and automate insights through integrations such as Zoom, Slack, Gmail, and Salesforce.

Beta Access

Certain AI may provide early access or beta features. These are offered “as is”, and Certain AI does not guarantee performance or availability.

User Responsibilities

Users must:

  • Ensure they have authorisation to integrate their company’s systems (e.g. Zoom, Slack).

  • Not misuse or attempt to disrupt the Service.

  • Maintain the confidentiality of account credentials.

  • Use the Service only for lawful business purposes.

Data & Privacy

Use of the Service is also governed by our Privacy Policy.

Intellectual Property

All software, content, and trademarks remain the property of Certain AI Ltd. Users are granted a limited, non-exclusive, revocable licence to use the Service for business use.

Liability

Certain AI Ltd is not liable for any indirect, incidental, or consequential damages arising from your use of the Service.
Maximum aggregate liability shall not exceed the fees paid (if any) for use of the Service in the prior 12 months.

Termination

Certain AI may suspend or terminate access at any time for violation of these Terms or to protect security and compliance.

Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of UK courts.

Contact

For questions or concerns:
Certain AI Ltd
71–75 Shelton Street, London, WC2H 9JQ, United Kingdom
support@withcertain.ai

See Certain AI in action today

Enterprise grade security — Certain AI guarantees enterprise-grade security with robust measures that protect sensitive data.

See Certain AI in action today

Enterprise grade security — Certain AI guarantees enterprise-grade security with robust measures that protect sensitive data.

See Certain AI in action today

Enterprise grade security — Certain AI guarantees enterprise-grade security with robust measures that protect sensitive data.

SOC 2 Certification Coming soon.

Certain AI. All right reserved. © 2025

SOC 2 Certification Coming soon.

Certain AI. All right reserved. © 2025

SOC 2 Certification Coming soon.

Certain AI. All right reserved. © 2025